Payment methods

We accept the following forms of payment: American Express, Visa, MasterCard, Discover, PayPal, Apple Pay and Google pay. For your convenience, your credit card information can be stored in your RomeoDelauris.com account. All information is stored securely and is only accessible to you (the account holder). For added security, your billing address must match the address on file with your credit card company.

Currencies

All prices are in USD, however, other than USD we accept payments We are accepting USD, EUR, GBP, and AUD.

Customs duties / Taxes

All prices are VAT included. However, customs duty payments are not covered. Customers are responsible for all customs duties associated with your own country if applicable. For detailed information, we recommend contacting your local custom office. We are legally required to declare the full value paid on all orders.

Shipping process

After your order is processed and dispatched, you will receive an email with the tracking information. If you have not received an email, please make sure to check your spam folder as well or email us at support@romeodelauris.com. If the parcel delivery delays more than 10 days, please contact your local DHL branch, or email us at support@romeodelauris.com.

Product mismatch

We urge our customers to check the products as soon as they receive them to ensure that they are in good condition and exactly what you have ordered. If you find anything wrong with the product, please contact us immediately at support@romeodelauris.com

Order cancellation

Unfortunately, after your purchase is finished, neither the payment can be reversed, nor the order can be cancelled.